About Resile
Resile is a fast-growing, privately owned leader in all aspects of occupational health solutions and services across all sectors in Australia and internationally.
Our multidisciplinary teams and expansive provider network are committed to delivering exceptional customer service and achieving the best possible outcomes for our clients.
The Role
We are looking for a motivated individual to provide exceptional administrative support and report coordination for our medicolegal related tasks. This part-time position required 10-15 hours per week over 2-3 days.
Key Responsibilities
* Provide administrative and customer service support for tasks related to Independent Medical Examinations (IMEs).
* Schedule appointments and respond to client queries.
* Manage the email inbox and respond in a timely manner.
* Liaise with the reporting team to ensure reports are completed within deadlines.
* Maintain record systems and ensure they are up to date with all relevant information.
* Oversee and coordinate administrative tasks including the printing, preparation, scanning, and shredding of files.
Note the successful candidate must have full work rights and be willing to attend our Hamilton or Eagle Farm locations on a regular basis to undertake printing of documents.
Salary to be negotiated commensurate with experience.
About You
Our ideal candidate will have:
* 2+ years' experience in client services delivery or a similar role
* Knowledge of medical terminology is advantageous.
* Excellent written and verbal communications skills
* The ability to manage competing priorities; adhere to deadlines and have strong attention to detail.
* Competency in the use of Microsoft applications including Excel, Word, and Outlook.
* Ability to work in a team environment or autonomously as required.
* A proactive approach to work, with a can-do attitude.
* Experience in occupational medical environment (WorkCover, insurance, fitness for duty assessments and legal independent examinations) is desirable but not essential.
Why Choose Us?
At Resile, we value diverse perspectives and backgrounds, fostering an environment that encourages team and excellence. We believe in work-life balance and offer:
* Flexible hybrid working arrangements, including a school hours roster for this role if preferred.
* Supportive training environment.
* Ample free street parking.
* Opportunities for career growth.
* Commitment to diversity and inclusion
Please note, only shortlisted candidates will be contacted.
To apply for this role, please send your resume and cover letter to us by clicking the Apply Now button.