Suitable for a passionate and experienced Mortgage Lender or Broker Support Officer
Base salary + Super + Sales Incentive
Exciting opportunity exists to join a member focused mutual bank
Work from Anywhere in Australia
Established in ****, we're a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
Your New Role
As a Broker Support Officer, you will play a pivotal role in our Broker network by building relationships with our Brokers through delivery of exceptional service while offering sound residential mortgage advice.
You will work in collaboration with branch staff, regional lending peers and our credit team to provide and support a positive member experience during the largest and most exciting purchase our members make – their home.
In this role you will be expected but not limited to:
Process and manage broker home loan & personal loan applications.
Manage High pipeline volumes in a fast-paced environment.
Manage broker and member expectations and application speed to decision.
Manage SLAs
Consistent communication with brokers with outstanding and other requirements requested by credit
Communicate to internal stakeholders such as credit and settlement team to ensure all applications are processed within agreed timeframe
About You
Member experience is your passion, you put your member's experience in front of everything else.
You are results driven, self-motivated, a Go-Getter who is proactive yet flexible in operation who is also tech savvy You will have strong retail lending experience, a solid knowledge of the local residential mortgage products and the real estate market within your regions.
You possess the skill and ability to create new opportunities, convert leads and manage your pipeline. You enjoy engaging with members proactively via outbound calling. You have the natural ability to easily build and maintain relationships through business development with members on base and within the local community.
This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank.
Benefits
Working with Australian Military Bank will provide you access to a great range of benefits including:
Staff Banking product + Services discounts
Novated Leasing options
4 weeks Paid Parental + Purchased Leave option
Referral Reward Program
Employee Assistance Program
Annual Flu Shot + Blood Donor Leave
Uniform allowance + Polo Shirt provided
Service Awards
Probity check
As we are an Authorised Deposit Taking Institution there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
Why Us
Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.
We move quickly with our interview process, if you're keen please submit your CV today
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted
Australian Military Bank values diversity and is an equal employment opportunity employer.