Job Title: Customer Service Representative
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We are seeking a highly motivated and enthusiastic individual to join our team as a Sales and Line Crew Member. As a key member of our fast-paced restaurant environment, you will be responsible for delivering exceptional customer service and ensuring that our customers have a remarkable experience.
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About the Role:
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* You will work in a dynamic and fast-paced environment, reporting to the Restaurant Manager.
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* You will be responsible for maintaining a complete knowledge of our menu items, ingredients, and procedures at all times.
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* You will be expected to multitask and work effectively in a team environment.
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* You will have the opportunity to develop your skills and learn new procedures.
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Key Responsibilities:
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1. Deliver exceptional customer service and ensure that our customers have a remarkable experience.
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2. Maintain a complete knowledge of our menu items, ingredients, and procedures at all times.
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3. Work effectively in a team environment and contribute to achieving our business objectives.
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4. Develop your skills and learn new procedures.
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Requirements:
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* You should have advanced English skills (if non-native).
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* You should hold an RSA certificate.
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* You should be able to multitask and work in a fast-paced environment.
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* You should have basic computer skills and be able to learn Point of Sale and EFTPOS machine operation.
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* You should have a good understanding of Australian currency, payment methods, and loyalty cards.
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* You should possess an outgoing and approachable personality.
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* You should have patience and eagerness to help customers.
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* You should be able to maintain a clean, tidy, and organized workspace.
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* You should be willing to learn and have a proactive and enthusiastic attitude.
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* You should have good communication skills and be able to work well as part of a team.
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* You should be self-motivated and have an 'always moving' attitude.
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What We Offer:
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* A dynamic and supportive work environment.
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* The opportunity to develop your skills and learn new procedures.
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* A competitive remuneration package.
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* Ongoing training and development opportunities.
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How to Apply:
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If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please click the apply button below to submit your application.
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