Join to apply for the Practice Receptionist - Full-Time - Cumberland role at PRP Diagnostic Imaging
4 days ago Be among the first 25 applicants
Join to apply for the Practice Receptionist - Full-Time - Cumberland role at PRP Diagnostic Imaging
Get AI-powered advice on this job and more exclusive features.
* Full Time Permanent Opportunity Available
* Cumberland Location | Great Location
* Commitment to Ongoing Training & Development |Growing Diagnostic Imaging Company
Practice Receptionist - Cumberland
* Full Time Permanent Opportunity Available
* Cumberland Location | Great Location
* Commitment to Ongoing Training & Development |Growing Diagnostic Imaging Company
About Us
PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 34 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. At PRP, we are committed to providing the highest quality of patient care, with a personal touch. We are renowned for our reputation within the industry and are one of the leading imaging services providers in NSW.
About The Position
Working across our Western Sydney practices that offer a wide range of imaging services including CT, Nuclear Medicine, Mammography, MRI, Ultrasound and X-Ray, you will be responsible for managing the important first contact with our patients both in person and over the phone. You will provide exceptional customer service and administration. You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from first call to procedure. You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.
We make significant investment in your success by providing extensive initial and ongoing training and support so that you can successfully deliver against your KPI's and so you feel empowered to identify opportunities to improve our systems and processes. You will play an integral role in further developing the positive culture in the contact centre and will help the Team Leads to achieve the goal of driving efficiency and improving customer satisfaction. You will also be based at one of our practices at least once a month, to experience firsthand the work that is completed onsite.
About You
You must have outstanding customer services background with excellent interpersonal skills particularly with regards to compassion and empathy. You will be knowledgeable in MS Office and be accustomed to entering complex data into a Customer Relationship Management (CRM) system with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.
What We Offer
* Attractive remuneration and benefits (discounted health insurance and gym membership)
* A clearly define pathway for career progression and secondment opportunities
* Ongoing industry leading professional training, development and education
* New state of the art equipment
* Friendly, diverse and professional team
* Flexible and supportive working arrangements
Our Values
We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.
Applying
For a confidential discussion, please contact hrteam@prpimaging.com.au. Please click the "Apply Now" button below to submit your application. For further information on PRP, please visit www.prpimaging.com.au.
You must have full work rights for Australia to be considered for this position.
PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Medical Practices
Referrals increase your chances of interviewing at PRP Diagnostic Imaging by 2x
Get notified about new Receptionist jobs in Cumberland Reach, New South Wales, Australia.
Medical Receptionist and Contact Centre Agent
Hornsby, New South Wales, Australia 2 weeks ago
Hornsby, New South Wales, Australia 21 hours ago
Blacktown, New South Wales, Australia 1 week ago
Weekend Receptionist - Epping Grand Care Community
Epping, New South Wales, Australia 4 days ago
Pymble, New South Wales, Australia 14 hours ago
Kings Langley, New South Wales, Australia 1 day ago
Automotive Dealership | Various Positions Castle Hill, NSW
Castle Hill, New South Wales, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr