****Customer Service Representative – Permanent Part-Time
DFP Recruitment is working with a well-established organisation in the supply-chain and logistics industry. We're looking for a reliable Customer Service Representative to help keep daily operations running smoothly. If you take pride in doing a good job and enjoy being part of a solid team, this could be the role for you.
What does the job look like?In this role, you'll be the first point of contact for customers needing assistance. You'll work alongside an experienced team that keeps things moving every day. Your main duties will include:****
* Answering incoming calls and understanding customer needs
* Updating systems with job details and requests
* Coordinating and scheduling support when required
* Keeping customers updated on job progress
* Working with field staff to organise service calls
*About youYou're someone who communicates clearly, listens well, and stays calm under pressure. You'll be a great fit if you can demonstrate:*
* Strong customer service skills (call centre experience preferred)
* Availability to work a permanent part-time roster, Wednesday to Sunday, 2:00pm – 8:00pm
* Ability to work in a fast-paced environment and prioritise tasks
* A practical, problem-solving attitude
* Good relationship-building and organisational skills
* Confidence using computers and multiple systems
* A positive attitude and willingness to learn
*What's in it for you?*
* Permanent part-time role with stable hours
* Penalty rates apply for weekend work
* A supportive team environment where you can grow your skills
* Access to a range of employee benefits
* A workplace built on safety, respect, and doing the job right
* Office and parking in Frenches Forest
**How to ApplyIf this sounds like a job you'd be good at, hit Apply and send your application through DFP Recruitment.
For more information, call Zoe on or email
Further InformationEmployment in this role is subject to meeting the client's compliance requirements, which will include a criminal history check and other checks.****
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
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