Dispatch officer (singleton)

As a large open cut mining operation in the NSW Hunter Valley, HVO offers an opportunity to make a difference in a fast‐paced, exciting environment. The Dispatch/Control Room Operator reports to the Fleet Management and OT Superintendent and plays a key role in fleet management, meeting targets, and managing competing priorities.

About the Role

• Maximise utilization of the load and haulage fleets using the Dispatch system.
• Monitor accurate statistical information and record it in the system.
• Liaise with shift supervisors, engineers, and OT technicians to minimise production and maintenance delays.
• Provide a communication link between production, maintenance, planning, prep plant, and operations employees.
• Input to hot seat, blast, and crib delay management.
• Escalate any behaviours or activities that fall outside the dispatcher's control.
• Support drill crew, mine services, blast team, training, CHPP and/or Production Supervisor.
• Maintain system software and hardware, liaising with Modular Mining as necessary.
• Develop solutions to identified problems and take accountability for resolving issues.
• Comply with all applicable laws, regulations, and statutory obligations.
• Accept responsibility and be accountable for actions.
• Analyze relevant costs to achieve optimal outcomes and manage budget utilisation rates.
• Identify significant variances from budgeted costs and report them to appropriate persons.
• Provide ongoing information to supervisors to optimise pit operations and production reporting.
• Communicate the status and location of all equipment to all employees.

Qualifications and Experience

• Comprehensive understanding of fleet management, optimisation, and reporting.
• Previous experience with real‐time fleet management systems at large‐scale mining operators.
• Committed to continuous improvement with a genuine desire to influence mining operations and technology.
• Excellent written and verbal communication skills.
• High level computer literacy with the ability to multi‐task.
• Ability to work under pressure and manage conflicting priorities.
• Exceptional teamwork skills with the ability to work autonomously.

Roster and Location

Rotating day/night roster based on site at HVO.

Benefits

• Minimum five weeks annual leave.
• Market‐competitive salary.
• Structured training and development to support career progression.
• Education assistance.
• Generous incentive program.
• Health and wellness reimbursement program.
• Paid parental leave.
• Salary sacrificing options.
• Private health insurance subsidies.
• Employee Assistance Program (EAP).

Glencore is committed to providing an environment that adheres to the Respect at Work Legislation and promotes a healthy, safe, inclusive, and equal‐opportunity workplace.