Sunlight Health Co is Hiring |
Full-Time Administrative Assistant
Sunlight Health Co is a professional and compassionate organisation based in Blackburn, Melbourne, committed to delivering high-quality behavioural support services to children and adults. We're currently seeking a reliable and motivated
Administration Assistant (bilingual-English & Mandarin)
to join our team. This vital role supports day-to-day operations, helps ensure NDIS compliance, and contributes to a positive experience for participants and staff.
Your Key Responsibilities:
* Provide high-level administrative support to our team and clients
* Manage client intake and scheduling appointments with therapists and support workers
* Maintain accurate participant records and documentation on Cliniko and Echidna management software.
* Assist with NDIS-related documentation, service agreements, and reporting. Monitor NDIS plan expiry dates and send reminders or renewal documentation.
* Support day-to-day office operations
* Assist accounts team with billing clients.
* Assist the marketing team with scheduling and monitoring social media content.
* Provide support to HR by maintaining staff profiles and track certificates and compliance
What We're Looking For:
* Prior experience in administration (NDIS or healthcare sector preferred)
* Bilingual- fluent in English and Mandarin.
* Strong organisational and time-management skills
* Excellent verbal and written communication
* Attention to detail and a proactive attitude
* Proficient in Microsoft Office
* Familiarity with NDIS processes and platforms and Cliniko is a plus or we can train you.
* A genuine interest in supporting individuals with disabilities
Requirement:
High proficiency in both English and Mandarin Chinese (reading, writing, and speaking) is essential.
Current Police Check/NDIS Worker Screening Check
Working With Children Check
First Aid Certificate (or willingness to obtain)
Ready to Apply?
Send your cover letter and resume to:
Shortlisted candidates will be contacted for interviews. We look forward to hearing from you