Overview
Lead the day-to-day operations of Mackay’s premier event venues and deliver exceptional experiences for our community. This is your opportunity to shape service excellence and drive innovation in a dynamic and supportive environment.
The Venue and Event Operations Manager is responsible for the effective and effective day-to-day operations of the Mackay Entertainment & Convention Centre (MECC) and associated venues, including BB Print Stadium and Foodspace, ensuring the delivery of high-quality, safe, and professionally managed events. Operating under broad direction, the role leads the development and implementation of operational policies, procedures, and systems that support service excellence, compliance, and continuous improvement.
Responsibilities
- Leading the Venue & Events Operations Section to deliver seamless event execution across MECC, BB Print Stadium, and Foodspace.
- Providing senior leadership and strategic direction to a multidisciplinary team, fostering a culture of excellence, accountability, and innovation.
- Building a high-performance culture through mentoring and coaching.
- Engaging with internal and external stakeholders to ensure collaborative outcomes.
- Driving strategic planning and continuous improvement initiatives.
Essential Qualifications, Experience & Skills
- Proven senior leadership experience in venue and event operations within a complex, multi-stakeholder environment.
- QLD C Class Driver’s Licence
- Responsible Service of Alcohol
- Responsible Management of Licensed Venues (RMLV)
- Tertiary qualifications in Event Management, Venue Management, Project Management, Business or related field
- Blue Card - Working with Children Blue Card (essential prior to commencing employment). If you do not hold a Blue Card, commence the application process when you apply. For more information visit the Queensland Blue Card website.
Benefits
- Base annual salary of $118,872.39 - $130,539.86
- Up to 18% superannuation (conditions apply)
- Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading
- Any 5 out of 7 roster
- $10,000 Relocation Assistance Package
- Salary sacrificing options (may be eligible)
- Membership to lifestyle benefits program including corporate discounts
- Study and assistance programs for career development
- Learning and career development opportunities
- Employee Assistance Program
- Employee health and wellbeing initiatives
- Active Social Clubs
Additional Information
View the Position Description (PD) for this role in the document attachments. If applying via a 3rd party job board, you will be redirected to the Mackay Regional Council Careers (eRecruit) website to submit your application. Applications close Thursday, 23 October 2025.
Having trouble submitting your application? Reach out to Recruitment Officers by phoning 1300 MACKAY ).
Eligibility: All candidates must have appropriate working rights for Australia. The Australian work rights will be verified during the recruitment process. We are an Equal Employment Opportunity (EEO) employer committed to a diverse and inclusive workplace.
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