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Workflow coordinator - residential construction

Permanent
Marble Group
Construction
USD 75,000 - USD 90,000 a year
Posted: 4 March
Offer description

An established residential builder is seeking a proactive and highly organised Workflow Coordinator to oversee and manage the flow of projects across the full build journey. This role plays a critical part in ensuring seamless coordination across Pre-Construction, Construction Administration and Maintenance, delivering clear visibility, accountability and momentum across departments. Reporting directly to the Operations & Workflow Manager, the Workflow Coordinator will be responsible for maintaining end-to-end workflow alignment, ensuring projects progress in line with agreed milestones, KPIs and sequencing requirements, while proactively identifying and addressing risks. Key Responsibilities: Coordinate project workflows across Pre-Construction, Construction Administration and Maintenance phases Maintain accurate, up-to-date visibility of all active and upcoming projects across the pipeline Manage workflow progression against agreed milestones, stage requirements and timeframes Take ownership of sequencing, prioritisation and follow-ups to ensure consistent project momentum Identify stalled jobs or emerging delays, resolving issues where possible and escalating where required Monitor departmental performance against monthly KPIs and prepare insights for management review Facilitate regular cross-department workflow meetings, preparing agendas, updates and tracking action items Monitor client satisfaction trends and proactively manage risks impacting the customer experience Required Skills & Attributes: Demonstrated ability to take end-to-end ownership of workflow progression across Pre-Construction, Construction Administration and Maintenance, ensuring momentum is maintained and handovers are completed effectively Strong capability to coordinate actions across multiple teams, track dependencies, and ensure commitments are completed without requiring constant oversight Highly organised approach to managing competing priorities, tracking multiple jobs at different stages and maintaining clarity across complex workflows Confident use of internal systems, workflow trackers and reporting tools to maintain visibility, accuracy and reliable information across the business Strong judgement in assessing risk, urgency and impact, with the confidence to act within role authority and escalate appropriately when required Willingness to step into varied tasks as needed to unblock progress, support teams and ensure outcomes are achieved This position suits a confident and solutions-driven professional who thrives on structure, accountability and forward momentum. It offers the opportunity to play a key operational role in driving workflow performance, team alignment and overall client satisfaction within a growing residential construction environment. Perks: Early Friday finishes (2:00pm) supporting genuine work-life balance Stable, full-time role within a growing residential construction business High-impact operational position with direct access to senior leadership Opportunity to influence workflow improvements and business efficiency Clear structure, defined processes and strong leadership support Varied and engaging role spanning multiple stages of the build journey Long-term career growth opportunities as the business continues to expand In the past 5 years we have been extremely humbled to have placed over 14,000 people into meaningful employment. This equates to 21 lives enhanced every day! Ruby Willoughby | rwilloughby@marble.com.au | 07 3183 2200 By submitting your CV you agree to have read: marble.com.au/privacy

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