About the role Provide personalised coaching and mentoring to a team of Disability Support Workers, focusing on skill development and best practices, while overseeing the operations of Lifestyle and Community within Newcastle region. Our program groups together a number of different types of activities for those with NDIS Core Support funding. These supports are delivered to individuals to access their local community and build their independence and skills. They can be individualised one to one supports or group supports; community, centre or hub based or delivered in the client’s home. Key Responsibilities Lead and support a team of 35 Disability Support Workers Manage a large and complex caseload of around 50 clients, ensuring their needs are met in a timely and effective manner Work autonomously to coordinate services, prioritise competing demands, and meet strict deadlines Ensure staff are skilled and knowledgeable in the delivery of disability services and ensuring active support of clients Monthly on-call component providing leadership support and guidance outside standard operating hours Promote a partnership approach with families and shared decision-making Collaborate with stakeholders to ensure consistency and quality in service delivery Manage budgets effectively, ensuring services operate within financial constraints Compliance with all relevant legislation, standards, and organisational policies Maintain clear role boundaries while providing ongoing mentorship Advocate for clients’ human rights, with a strong Skills & Experience Previous leadership experience within the delivery of services to people with a disability Understanding and application of restrictive practices and relevant frameworks Ability to think creatively and use initiative Established influencing and negotiation skills Diploma in relevant Social & Community Services or relevant experience Current unrestricted Australian Drivers Licence and access to a reliable vehicle Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role). Benefits Join an experienced team, with wrap around support from management and peers Hourly rate of $44.58 as per Level 4 SCHADS award Salary packaging on everyday living expenses (including mortgage, rent and bills) up to $15,900 of your annual salary tax free Access to our employee assistance program and Fitness Passport for personal wellbeing About the Organisation Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless, refugees and asylum seekers. Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you. We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. How to Apply Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly. For any other enquiries, contact Caprisse Reid at caprisse.reid@lwb.org.au.