Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Distribution Systems & Services Division (PDSS) offers power management solutions predominantly in renewable, mining, industrial, utility, commercial, data centres, mission critical infrastructure, residential, construction, transport networks and healthcare segments. Our custom engineered products and services are designed with a mission of achieving unparalleled safety while helping our customers on their mission to reduce their consumption and enter the carbon neutral world.
In this newly created role, the Service Sales Manager will develop, own, and manage the Power Distribution (PD) services sales offer and go to market strategy. This role will support the solution sales and bid team in winning pipeline of new project tenders by driving new concurrent services offers. This role will work closely with the project team to deliver additional revenue during the execution stage. This role will own and actively manage existing installed base to deliver Eaton's PD Services offer across the entire product life cycle.
This role will generate service sales in coordination and partnership with authorised service providers, customers, end users and sales representatives, driving revenue from existing installed base, installations, commissioning, scope changes, updates, retrofits, repairs, service contracts, maintenance, spare parts.
Key Duties
* Ownership of ANZ Service Sales Strategy, Go To Market, Planning and Execution
* Ownership of ANZ service sales business line during the entire product lifecycle
* Ownership of Service sales order intake, revenue recognition and margin
* Customer relationship management
* Service offers management, development and implementation
* Collaboration and cooperation with Head of Product Sales and Head of PMO to maximise sales opportunities and provide attractive TCO to customers
* Market analysis, reporting and data driven decision making
* Installed base analysis and management
* Pipeline management, proposals, quoting and sales forecasting
Qualifications
* Minimum 5 years sales experience in service sales, service, and solutions in Medium or Low Voltage Switchgear
* Proven track record in developing and selling selling services offers - contracts, installation, commissioning, upgrades, extensions and similar
* Experience in B2B sales and managing long-term customer relationships
* Tertiary qualifications in electrical engineering, business administration or related field
* Understanding of service offerings, maintenance processes, and technical solutions relevant to the industry.
* Ability to interpret technical documentation and communicate value propositions effectively.
* Sales & Negotiation Skills: Strong ability to close deals and manage service sales in complex technical environment
* Customer Relationship Management: Excellent interpersonal and communication skills.
* Analytical & Strategic Thinking: Ability to analyse market trends and develop sales strategies.
* Financial Acumen: Understanding of pricing, margins, and profitability.
* CRM Tools Proficiency: Experience with Salesforce or similar platforms.
What We Offer
* Competitive salary, car allowance and bonus
* On-site parking
* Inclusive and supportive working environment
* Volunteer days
* Outstanding training and development programs for both professional and personal development
Aboriginal and Torres Strait Islander people are encouraged to apply for this job
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
If this sounds like you, please send through your application. We look forward to hearing from you