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Customer service manager (remote) (ballarat)

Ballarat
AI Jobs
Customer Service Manager
Posted: 18 November
Offer description

Customer Service Manager (Remote)
– AI Jobs
We are seeking detail-oriented professionals to contribute to AI projects focused on customer relationship management. You will evaluate AI-generated responses to client service and account management scenarios, ensuring natural and accurate communication.
Key Responsibilities
Review and rate AI responses for empathy and accuracy.
Provide structured feedback on account management simulations.
Develop prompts that reflect realistic customer inquiries.
Work with project teams to enhance AI conversational quality.
Qualifications
Bachelor's degree or higher in Business, Communications, or related field.
Excellent written English and interpersonal understanding.
Prior experience in account handling or customer service preferred.
Seniority level
Entry level
Employment type
Part time
Job function
Customer Service
Industries
Technology, Information and Internet, IT Services and IT Consulting, and Education Administration Programs
Apply Now!
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