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Coordinator learning and development

Wangaratta
State Government of Victoria, Australia
Posted: 13 June
Offer description

* Location | Wangaratta District 23
* Full Time | Fixed Term to 25 January 2027 (parental leave)
* PTA 4 | $89,586pa plus 12% superannuation

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

About the Role

The Learning and Development Coordinator is involved in designing, developing, implementing and evaluating programs that enhance and strengthen volunteer capabilities, supporting their roles in CFA services.

Key Responsibilities

* Collaborate with each district's Acting Chief Fire Officer (ACFO) to develop a comprehensive training plan that addresses district needs and objectives.
* Liaise with key stakeholders, including ACFO and Fire & Emergency Management (F&EM), to ensure the training plan is effective and implementable.
* Work with Training Committees to validate training objectives and support F&EM capability development through the Brigade Annual Review process.
* Coordinate training scheduling, delivery and resource preparation, including tracking and ordering materials.
* Communicate with internal and external customers and providers and prepare reports on training activities and performance metrics, analysing findings to support planning.
* Implement and monitor evaluation processes, manage training records (entry, processing, assessment, validation, archival) and maintain an inventory of training resources.
* Supervise and train administrative staff to uphold standards and support the Lead Learning and Development in managing the Learning Management System (LMS) and Student Management System (SMS).
* Ensure compliance of learning materials with AQTF standards to maintain CFA's RTO status and prepare requests for information on member training activities.

Please note: travel will be required throughout the Region, therefore a valid driver's license is essential.

About You

Our ideal candidate will be able to demonstrate the following:

* Well‐developed written communication skills to develop reports & correspondence and to convey training information and objectives to internal & external customers.
* Proven administrative skills and experience including word processing, spreadsheets and ability to utilise a variety of enterprise‐wide systems and applications.
* A contemporary understanding of competency‐based learning & development business practices.
* Proven ability to manage numerous, varied and concurrent projects within budget, quality and time parameters.
* Well‐developed interpersonal, written and verbal communication.
* Proven ability to work autonomously and as an effective member of a (virtual) team.

Why choose CFA

* Meaningful Purpose: Your contribution truly makes a difference.
* Work‐Life Balance: Paid parental leave, generous leave provisions.
* Flexibility: Hybrid work options with flexible work arrangements.
* Discounts: Emergency Memberlink discounts on various services.
* Wellbeing Focus: Health Ready programs, flu vaccinations.
* Member Assistance Program: Access support across 8 service pathways.

Our Commitment to Diversity and Inclusion

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

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