DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Come build the future with us!
The HR Assistant is a hands-on role that provides Human Resources support to our Fulfilment Centre associates. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
This position will be based at our BWU1 Site, located in Moorebank NSW, reporting to the Human Resources Manager working Sunday to Wednesday 7:30am to 5:00pm
Key job responsibilities
· Support employees across a broad range of human resources, benefits, and payroll topics
· Manage cases, projects, and partner relationships with varying degrees of complexity
· Ensure that employee documentation is complete and accurate
· Act as a Subject-Matter Expert for customers, escalates as appropriate
· Provide training and guidance on policies, processes, and systems to customers and team members
· Create and distribute standard communications
· Audit and analyse key findings
· Lead process improvement initiatives
· Develop suggestions for improvements to maximise value of resources
· Adhere to strict confidentiality standards
BASIC QUALIFICATIONS
- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent diploma