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Customer service officer (inventory coordinator)

Melbourne
Thales
Customer Services agent
Posted: 27 April
Offer description

OUR BENEFITS

$72,520 + Super + Overtime & Monthly RDO

Initial 24 Months Fixed Term Contract

Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $16 P/W

Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

Modernised Paid Parental Leave

Family support through our partnership with Parents at Work

OUR TEAM

Our Explosive Ordnance Services team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth.

YOUR ROLE

This is an exciting opportunity for a Customer Service Officer / Inventory Coordinator to join our team at Mangalore. You will be responsible for managing the inventory functions by operating our stock control computer system, whilst providing great customer service to our customer, the Australian Defence Force (ADF).

This role is exciting, challenging and rewarding; no two days will be the same! As the first point of contact for our customer, the ADF, you will need a positive attitude, be an active listener with excellent attention to detail and the ability to think on your feet. In turn, we will provide you with the training and support needed to succeed.

Located in Mangalore, on Taungurung land, your role will be:

* Ensuring accurate operation of the electronic and manual inventory stock management system
* Instruct and train staff as required and to ensure quality standards are maintained
* Planning and controlling work activities, including resource allocation and time management
* Maintain all Technical Publications relevant to the operation of the Inventory Office
* Building & maintaining relationships with both internal and external clients
* Demonstrating a personal commitment to all matters relating to health and safety

YOUR EXPERIENCE

* Relevant experience in a similar environment
* Excellent communication skills at all levels
* Knowledge of inventory management systems would be desirable
* Experience within the Defence and/or Logistics environment would be highly advantageous

QUALIFICATIONS AND CLEARANCE REQUIREMENTS

A Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.

Prior to being offered employment, you will need to complete pre‐employment police and depending on the role type, medical checks as well.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/.

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