At Adairs, we're passionate about creating the ultimate customer experience. As our new Assistant Store Manager, you'll play a key role in driving this vision forward.
Key responsibilities include:
* Leading by example, inspiring and delighting customers to weave their own style of home
* Supporting the Store Manager with coaching, developing and training the wider team
* Contribute to successful workforce planning and rostering to ensure optimal performance
* Analysing reports to identify opportunities for growth and improvement
What we're looking for in a candidate:
* Passion for delivering exceptional customer experiences
* Leadership qualities and demonstrated success in achieving targets and KPIs
* Ability to create and instill an engaged and motivated culture within the team
* Strengths in nurturing, coaching and developing a team
* A positive attitude and strong team player
**Customer Experience Lead**
This is a challenging opportunity for those who are passionate about providing high-quality service to customers.
The ideal candidate will have excellent leadership skills, be able to motivate and inspire their team, and have a keen eye for detail.
**Essential Requirements:**
* 2+ years' experience in a leadership role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong analytical and problem-solving skills
* Results-driven with a focus on customer satisfaction
**Nice to Have:**
* Relevant industry certifications or qualifications
* Experience working in a retail environment
* Knowledge of business operations and processes
**What We Offer:**
* A competitive salary package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
Apply now to take your career to the next level!