Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work‐life balance, and the chance to share your passion with a team of over 1000 talented professionals.
About the Client (AU)
We are a dynamic team of 70+ professionals, spread across the Globe with offices in Australia, EMEA, the US and the Philippines. Our innovative SaaS product is trusted by banks, Fintech's, and crypto services worldwide to manage their AML/KYC Compliance requirements. We have always harnessed the power of cutting‐edge technology and are expanding the exciting realm of LLM (think ChatGPT) to further elevate our offerings. Our company culture is built on a foundation of support and commitment to career development.
About the role
As QA Manager, you will provide strategic leadership and delivery ownership for quality assurance across our SaaS platform. You will lead the QA function to ensure MVSI delivers highly reliable, bug‐free software that customers can trust for critical compliance operations. Quality is not optional in our domain, it is fundamental to customer confidence, regulatory outcomes, and business success. You will build a strong balance of automated and manual testing practices, ensuring speed, coverage, and real‐world validation across every release. This role is ideal for a QA leader who thrives in Agile/Scrum environments, builds high‐performing teams, and drives quality as an enabler of business outcomes. You will work closely with Engineering, Product, and senior stakeholders to uplift quality practices, strengthen automation maturity, and embed excellence into every sprint and release.
Strategic QA Leadership
* Own and evolve MVSI's QA strategy across automation, performance, security, and release quality
* Establish quality as a core pillar of engineering culture and SaaS delivery
* Define scalable test frameworks, governance, and quality metrics
Automated + Manual Testing Excellence
* Drive a strong combination of automation‐first execution and high‐value exploratory/manual testing
* Ensure test coverage reflects both technical regression needs and real customer workflows
* Continuously improve automation maturity integrated into CI/CD pipelines
Delivery and Scrum Management
* Lead QA execution within sprint cycles: planning, execution, retrospectives, continuous improvement
* Ensure test readiness, release confidence, and predictable delivery outcomes
* Identify quality risks, bottlenecks, and systemic issues early and act decisively
People Leadership & Development
* Lead, mentor, and grow a distributed QA team across multiple regions
* Build strong career pathways, coaching, performance development, and succession planning
* Foster a high‐performance culture grounded in trust, accountability, and wellbeing
Engineering Excellence & Collaboration
* Partner closely with Software Engineering, DevOps, and Product teams to embed quality early
* Drive best practices in test automation, CI/CD integration, and shift‐left testing
* Ensure consistent standards across functional, regression, integration, and non‐functional testing
Continuous Improvement
* Improve tooling, automation coverage, and test execution efficiency
* Champion quality innovation, modern QA practices, and operational excellence
* Support incident learning loops and reliability improvements aligned to SaaS maturity
Required Qualifications
* Proven experience leading QA teams in a commercial SaaS environment (essential)
* Strong leadership background with demonstrated people development success
* Deep experience in Agile delivery (Scrum/Kanban) and sprint‐based execution
* Track record of delivering high‐quality, customer‐facing software products
* Expertise across both automated and manual testing approaches
* Ability to align QA priorities with business strategy and delivery objectives
* Strong stakeholder communication and cross‐functional collaboration skills
* Experience driving predictable release outcomes in cloud‐based platforms
Nice to Have
* Experience in FinTech, RegTech, or other regulated environments
* Familiarity with AWS‐based SaaS architectures and DevOps pipelines
* Knowledge of security testing, performance testing, and SRE‐aligned reliability practices
* Interest in AI/LLM‐enabled testing and emerging QA innovation
Work Schedule
* Monday to Friday 6AM-3PM; Manila Time
Work Setup (WFH)
* Permanent Homebased
* Candidate must have a conducive workspace (quite and distraction free)
* Equipment will be provided by the company
* Hired staff is required to have a stable and reliable internet connection with at least 20MBPS for both download AND upload speed.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above‐stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
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