Senior Administration Officer - Emergency Department
Apply now Job no: 504943
Work type: Casual
Location: South Brisbane
Categories: Administration
About the role
Mater Hospital Brisbane is seeking an experienced Senior Administration Officer to join our Emergency Department in a casual position.
Working a variety of shifts across a 24/7 rotating roster, this role is critical to the smooth operation of one of Queensland's busiest Emergency Departments. You'll play a key part in supporting clinical teams across triage, admissions and patient flow, ensuring patients are accurately clerked, billed correctly, and supported efficiently during their ED journey.
In this fast-paced and high-impact role, you will provide senior-level administrative support that underpins safe, efficient and patient-centred emergency care, including:
* Supporting ED operations across all major areas including triage, admissions and patient flow
* Accurately clerking patients and ensuring timely admission, transfer and discharge processes
* Managing Medicare and private health insurance details, including identifying Medicare-ineligible patients
* Processing patient payments and liaising with Finance to facilitate billing and reconciliation
* Providing front-of-house and ward-based administrative support within a 24/7 environment
* Maintaining high standards of data quality, confidentiality and compliance
* Working collaboratively with clinical and administrative colleagues to ensure full coverage of all rostered ED shifts
* Contributing to orientation and training during a comprehensive onboarding period
About you
You are a confident and adaptable senior administrator who thrives in high-pressure healthcare environments and understands the importance of accuracy, teamwork and continuity in emergency care, and you will bring:
* Demonstrated experience in senior administration within a healthcare or hospital setting
* Strong knowledge of patient admissions, billing, Medicare and private health insurance processes
* The ability to work rotating shifts across a 24/7 roster, including nights, weekends and public holidays
* High attention to detail and the ability to manage competing priorities in a fast-paced environment
* Experience using health information systems and intermediate Microsoft Office skills
* Excellent communication skills and a calm, professional approach under pressure
* A commitment to Mater's mission, values and patient-centred care
Benefits
* Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry-leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on-site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
* Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Applications close on Wednesday 18th February 2026.
Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Advertised: 04 Feb 2026 E. Australia Standard Time
Applications close: 18 Feb 2026 E. Australia Standard Time
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