Job Description:
* Monitor and respond to incoming requests related to IT issues.
* Maintain computer systems and provide support during system downtime.
* Responsibility for PCs, printers, servers, and related equipment.
* Maintain user PCs, including upgrades and configuration as needed.
* Assist with onboarding new users.
* Keep inventory of all equipment, software, and licenses used.
* Install, configure, and upgrade PC software.
This role requires strong technical skills, excellent communication abilities, and a positive attitude.