Hotel Guest Service Agent - Treasury Hotel Apply now Job no: 532633Work type: Permanent Part TimeLocation: Brisbane, QueenslandCategories: Front Office, ReservationsJoin our team as a Guest Service Agent at The Treasury Brisbane.The Guest Service Agent, reporting to the Front Office Manager, delivers outstanding service to our guests during check-in, check-out, and throughout the entire duration of their stay.We are now seeking expressions of interest for part-time Guest Service Agents looking to join the team at The Treasury Hotel, Brisbane.A few of your responsibilitiesProvide outstanding guest service to enhance the guest experience.Manage all guest requests and maintain guest accounts.Possess sound knowledge of local attractions and surroundings.Perform check-in and check-out in a professional, friendly, and efficient manner.Perform and complete daily tasks in line with shift checklists.What we will be looking forPossess a passion for hospitality and creating memorable experiences.Exceptional guest service skills and a strong commitment to 5-star customer service.Professional telephone manner.Ability to effectively communicate and liaise with internal and external clients.Excellent organisational skills and a high level of computer literacy.About youThe successful candidates will possess a go-to attitude and always ensure their main goal is to go above and beyond for our guests while maintaining our 5-star commitment. Prior experience within the hospitality or retail is desirable but not essential.What can we offer youUp to 30% discounts across award-winning restaurants and accommodation.Complimentary buffet meal on every shift.Uniform laundered and ready for you daily on property.An organisation that values diversity, teamwork, and bringing your best self.Opportunity to work with elite professionals and assets.Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender, and Indigenous.Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our CultureAt The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It's your moveMake your next move by clicking the link below.Advertised: 06 Apr 2025 E. Australia Standard TimeApplications close: 30 Apr 2025 E. Australia Standard TimeJoin our team as a Guest Service Agent at the Treasury Brisbane!