Overview
Join our dynamic team in Fremantle, Western Australia.
Responsibilities
* Provide customer support, commissioning, and service for Kongsberg Maritime K-Bridge/K-Nav systems across Oceania, maintaining strong client relationships.
* Perform maintenance, repair and troubleshooting on AutoChief, K-Chief and K-Bridge systems.
* Produce service reports, update drawings, maintain cable databases, and manage related technical documentation.
* Deliver remote product support to customers and backend assistance to the service team.
* Support sales with technical input and handle pre and post-work administration, and other ad-hoc duties.
Qualifications
* Diploma or degree in Electronics, Instrumentation, or Mechanical Engineering.
* Experience with ship navigation, communication, control and vessel automation systems.
* Maritime, shipping or offshore oil & gas field experience is beneficial.
* Strong general knowledge of computer and network systems.
* Proficient written and spoken English.
* Able to manage multiple tasks effectively in a fast-paced environment.
* Willing and prepared to support customers internationally, particularly within APAC.
* Familiarity with Kongsberg Maritime products and remote vessel operations is an advantage.
* Careful, structured approach to handling remote support cases.
* Self-motivated and solution-focused approach to problem solving.
* Strong customer-service mindset with patience and professionalism.
* Able to work independently with minimal supervision.
* Willing to travel overseas on short notice.
What we offer
Compensation aligned with experience.
At Kongsberg Maritime, we are committed to supporting our employees' professional and personal growth. We offer competitive remuneration, ongoing training and development opportunities, and a range of health and wellbeing benefits. You'll also enjoy working in a dynamic, innovative environment with a collaborative team dedicated to delivering excellence in the maritime industry.
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