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Medical receptionist

Albany
Lelapa Pty Ltd
Receptionist
Posted: 13 December
Offer description

Medical Receptionist – Permanent Part-Time (2 days p/w)
Join a friendly, patient-focused team at The Surgery.
Are you a professional and personable medical receptionist seeking a fulfilling part-time role in a supportive and caring general practice?
The Surgery is looking for a motivated individual to join our team and help deliver exceptional care to our valued patients.
About the Role
This is apermanent part-timeposition of 2 days per week suited to someone who thrives in a dynamic, fast-paced medical environment.
Reporting to the Office Manager, you'll play a key role in ensuring smooth front desk operations and supporting clinical staff.
Key Responsibilities
Welcoming patients and handling phone enquiries in a courteous and efficient manner
Scheduling appointments and managing patient bookings
Processing accounts, bulk billing, and issuing invoices/receipts
Updating and maintaining accurate patient records
Managing incoming and outgoing correspondence, scanning, filing, and results handling
Supporting doctors and nurses with administrative tasks
Maintaining confidentiality and ensuring a professional, tidy reception environment
Participating in team meetings and training sessions
What We're Looking For
Previous experience as a medical receptionist or in a similar administrative role (preferred)
Familiarity with medical software systems (e.g., Best Practice or Medical Director) is advantageous — training can be provided
Strong communication and interpersonal skills
Excellent attention to detail and a proactive, team-oriented mindset
Ability to prioritise tasks and work independently
A patient-centred approach with a friendly and professional attitude
Our Values
Resourcefulness– using initiative and finding smart solutions
Teamwork– supporting and respecting each other
Accessibility– ensuring care and communication are clear and inclusive
Collaboration– working together for better outcomes
Dedication– always committed to doing our best
We believe in building a team that reflects these values every day.
What We Offer
A supportive and welcoming team environment
Ongoing training and professional development
A stable, long-term position with a well-established practice
Convenient location and modern facilities
How to Apply
If you're ready to join a practice where patient care and team culture are paramount, we'd love to hear from you.
Please submit yourresume and a brief cover letter via SEEK, outlining your suitability for the role.
#J-*****-Ljbffr

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