Employment Type: Temporary Full Time up to June 2026 with potential for ongoing employmentPosition Classification: Health Manager Level 1Remuneration: $84,436.00 - $112,331.00 per annum plus superannuationHours Per Week: 38Requisition ID: REQ568995Location: Royal North Shore Hospital or John Hunter HospitalApplication close: 12th May 2025 - 11:59pmAbout The OpportunityAn exciting opportunity exists to join our high-performing Clinical IT Operations Team! We are recruiting a temporary full-time Application Support Officer (ICT North). The successful candidate will primarily work out of either Royal North Shore Hospital or John Hunter Hospital; however, flexible working arrangements are available, including up to two days per week working from home.We operate more than 60 laboratories and around 200 collection centres across NSW, conducting over 60 million tests per annum. Our network of pathologists is supported by scientists, technicians, and support staff who assess samples quickly and accurately, enabling clinical teams to make the best treatment decisions for patients. We encourage staff involvement in research and innovation to help create safer, healthier communities. Our Forensic & Analytical Science Service provides independent, objective analysis to the NSW criminal and coronial justice system.Being part of NSW Health Pathology means helping create better health and justice systems every day.What We Can Offer YouAccrued Days Off in addition to Annual LeaveGenerous salary packaging options and fringe benefitsCorporate wellbeing programs, including the Fitness PassportLearning and development opportunities, including in-house training with RTO My Health LearningWhat You’ll Be DoingManaging the core build for Pathology within the Laboratory Information System (LIS)Identifying and resolving policy and process implications due to LIS implementation/changes across multiple areas, including Requisition Data Entry and Pre-Analytical processingSupporting managers responsible for Requisition Data Entry and Pre-Analytical processing to maximize workflow efficienciesManaging record issues related to billing and patient encountersInterested in joining Australia’s largest public pathology service? Apply now by addressing the following questions:Experience in a pathology end-user department and/or a solid understanding of diagnostic laboratory processes and workflows related to Core build, Pre-Analytical workflow, and billing (Medicare and Non-Medicare)Ability to analyze, investigate, and resolve issues with internal and external stakeholdersStrong interpersonal skills with good oral and written communication, capable of assisting stakeholders via phone, email, and screensharingAbility to analyze and present data using MS ExcelCapability to work both independently and in a teamEffective planning and time management skills, with experience in delivering project milestonesExperience in managing multiple complex issues while maintaining qualityNeed more information?Click here for the Position DescriptionFind out more about applying for this positionFor queries, contact Fiona Millard-Hennessy at Fiona.MillardHennessy@health.nsw.gov.auAdditional InformationThe preferred candidate may be required to undergo a functional assessment prior to appointment.Talent PoolIf the selection panel identifies more than one suitable candidate, an eligibility list will be created for future vacancies.Our Commitment to Diversity and InclusionNSW Health Pathology is an equal opportunity employer committed to an inclusive workplace. We welcome applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.
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