Job Summary
Part‐time role based in our Nhill Branch.
Work 5 days per week, Monday‐Friday 9:00 am – 2:00 pm. Make a real difference for our customers and communities.
Our people are customer obsessed. We put customers at the centre of everything we do to understand their evolving needs and challenges. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career and still have time for what matters most to you.
Responsibilities
* Support our Nhill Branch by being the first point of contact for our customers and put them at the centre of everything you do.
* Assist our customers to identify the most suitable products and services, including account opening, unsecured lending and banking transactions.
* Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and that all details are accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
* An ability to work collaboratively as a team, self‐motivation and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of our customers.
* An interest in upskilling and career development opportunities with NAB.
Benefits
* Access to banking and financial services discount, including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* Health and wellbeing benefits, including discounts on a wide selection of products to suit your personal circumstances and life stage.
Diversity and Inclusion
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
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