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We are seeking a friendly and genuine team player to join our Mount Isa branch team. This is a great opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work / life balance.
As a Personal Banking Consultant, your main objective will be to provide an exceptional level of personalised service to Members, guiding them to successful outcomes by identifying individual needs, problem-solving, and proactively promoting our products and services.
Some of your key duties include having quality conversations and educating our Members on our products, managing basic Member enquiries and transactions, and maintaining accurate records in our systems. Your positive manner, attention to detail, and eagerness to stay up-to-date with skills and knowledge will enable you to succeed in this role.
This is a full-time 8-month contract position, working approximately 38 hours per week.
Selection Criteria
* Experience in a similar customer service position
* Demonstrated sales experience
* Exceptional communication and interpersonal skills
* A demonstrated ability to adapt positively to change
* High attention to detail and accuracy
* Ability to quickly build rapport with people and work as a supportive team member
* Sound knowledge of Microsoft Office
* Experience in the Finance industry (desirable)
About Us
Put simply, we are a bank with the purpose of helping Queenslanders live better lives through better finances.
Queensland Country is certified as a Great Place to Work. With over 50 years in business, we foster a phenomenal culture rooted in our values. You will feel the passion, camaraderie, and optimism from everyone, and see how much fun we have working together to grow a stronger business and serve our Members.
* Work-life balance and flexible working options
* Community Volunteer Leave
* Access to an Employee Assistance Program (EAP)
* Access to our Wellness Program
* Discounts on Banking and Health Insurance products
* Cultural lunches and social clubs
* Excellent training and development opportunities
How to Apply
To apply, please follow the links or visit our Careers Page. Applications close on Friday, 25 April 2025.
Applicants must have Australian or New Zealand citizenship or permanent residency. For questions or additional information, contact Emily at 0747 588 214.
If successful, you will undergo a pre-employment criminal history check and a pre-employment credit history check.
* Queensland Country Bank Limited ABN 77 087 651 027 AFSL / Australian Credit Licence 244 533.
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