About the Role
This position is responsible for the provision of approvals to approved service repairers of passenger, commercial vehicles and equipment nationally. In doing so, this role provides the resultant invoice for payment and does the management of maintenance costs incurred after the vehicle has been delivered to the customer. This role provides appropriate and accurate information, whilst ensuring day to day queries and operational issues are carried out and resolved within agreed timeframes.
Your Days Will Involve
* Approve suppliers' requests for the maintenance and repair work on managed vehicles and equipment.
* Ensure all services carried out are within the manufacturers service requirements.
* Ensure defective vehicle and equipment repairs are carried out in accordance with the current CoR and Health and Safety processes.
* Actively work with external suppliers to provide support and improve their EVO portal usage.
* Assist customers with general maintenance enquiries.
A Little Bit About You
* Effective communicator both verbally and in writing, demonstrating good listening and probing skills
* Critically analyses information and solves problems, demonstrating resourcefulness, perseverance and accountability
Please note, a requirement of this role is that you MUST be a qualified heavy or passenger vehicle mechanic.
Some of Our Perks Include
* Recharge and relax with up to four extra days of leave each year. We call them Wellness days
* We offer industry leading 20 weeks paid parental leave
* Save plenty with vehicle salary packaging
* Monetary service milestone awards
* Recruitment referral bonus
* Discounted mobility products and services
* Career progression opportunities (over 25% of our vacancies get filled internally!)
* Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
* Two paid volunteer days each year to give back to causes that matter to you
* Health and wellbeing support including a subsidy and an innovative Employee Assistance Program
Who We Are
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
We are a proud equal opportunity employer, and welcome everyone to our team.
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