Key Responsibilities:
The primary objective of this role is to serve as the initial point of contact for members of the public requiring assistance within police stations. The individual will be responsible for undertaking duties with minimal supervision, both during and outside normal business hours as required.
This includes identifying and managing client needs in a timely manner through effective questioning, negotiation, and conflict resolution in accordance with relevant service policies and procedures.
Additionally, the successful candidate will be expected to assist members of the public and provide information regarding Queensland Police Service initiatives and services. This may include taking and compiling crime reports, offender bail management, and contributing to the development of administrative systems and processes that support the efficient operation of the station.
Furthermore, the role requires the use of police computer databases, communication equipment, and other tools as necessary. Receipt and processing of property, including money, drugs, and weapons, will also be an essential aspect of the position.
Roster Requirements:
The successful applicant will be required to participate in a 7-day roster, with shift and weekend penalty requirements applying.