We are seeking a Customer Support Specialist to join our team.
As a key member of our customer-facing division, you will be responsible for delivering exceptional service and tailored solutions to clients across Australia.
This is an excellent opportunity to step into a dynamic and supportive environment where you will play a crucial role in managing customer orders and enquiries from start to finish with accuracy and efficiency.
* Manage customer orders and enquiries from start to finish with accuracy and efficiency.
* Provide customized product and service support using industry knowledge and internal resources.
* Accurately maintain customer records and interactions within business systems.
* Share customer feedback and insights to assist in ongoing service and product improvements.
* Ensure every customer interaction reflects a high standard of service.
To be successful in this role, you will require:
* Previous experience in a customer service or client support role.
* Excellent communication skills with the ability to adapt to different customer needs.
* Proactive and organized with the ability to multitask in a fast-paced setting.
* Strong attention to detail and a solution-focused mindset.
About this opportunity:
This role offers a chance to work with a global leader in the visual communications industry, partnering with them to deliver exceptional service and tailored solutions to clients.
You will be part of a collaborative and high-performing team in Yatala, working in a dynamic and supportive environment that values continuous improvement, collaboration, and a customer-first approach.
Skill Requirements
The ideal candidate will possess:
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment with multiple priorities.
* Strong problem-solving and analytical skills.
* Proactive and organized with a focus on delivering results.
Benefits
This role offers a competitive salary and benefits package, including:
* A salary range of $60,000 - $75,000 per annum.
* Ongoing training and development opportunities.
* A comprehensive employee benefits program.
How to Apply
If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application by following the link below.