Role Summary
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* We are seeking a seasoned Bar Operations Manager to oversee the daily functions of our bars, drive revenue growth, and develop innovative drink menus and promotions. The successful candidate will be responsible for leading a diverse team, delivering exceptional guest service, and cultivating a high-performing work culture.
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About the Role
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* Manage bar operations, ensuring compliance with liquor licensing laws, food safety standards, and operational procedures.
* Develop and implement creative drink menus and promotions, and manage inventory and control costs to meet financial targets.
* Lead, train, and motivate a dynamic team to deliver outstanding guest service and foster a positive work environment.
* Analyse daily operational reports, providing actionable insights to senior management to enhance performance and guest satisfaction.
* Engage with guests to anticipate needs, gather feedback, and continuously improve the service experience.
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Key Responsibilities
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* Bar Operations Management: Oversee daily bar operations, including managing staff, inventory, and customer service.
* Menu Development: Create and implement innovative drink menus and promotions that drive revenue growth.
* Team Leadership: Lead, train, and motivate a diverse team to deliver exceptional guest service.
* Performance Analysis: Analyse daily operational reports to identify areas for improvement and provide actionable insights to senior management.
* Guest Engagement: Engage with guests to understand their needs, gather feedback, and continuously improve the service experience.
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Requirements
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* Proven experience in bar operations management, preferably in a hospitality setting.
* Strong understanding of licensed premises requirements and liquor service protocols.
* Demonstrated ability to lead teams and foster a positive work culture.
* Knowledge of HACCP, WHS, and food safety standards.
* RSA, RSG, and Food Safety certifications.
* Skilled in cash handling, budgeting, and interpreting P&L statements.
* Computer literacy, including Microsoft Office and F&B systems.
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What We Offer
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* A dynamic work environment with opportunities for growth and development.
* A competitive salary and benefits package.
* The chance to work with a talented team of professionals who share your passion for delivering exceptional guest service.