Overview
Public Safety Officer - 4/10 Work Schedule
Hiring Incentive: External applicants hired to this position will receive a $1,500 hiring incentive paid out at set periods during their first 12 months of employment. To receive this incentive, Team Members must remain in good standing.
Responsibilities
- Generates necessary written reports regarding safety/security-related incidents involving Guests and Team Members; investigates thefts, injuries/illnesses, and property damage, etc.
- Actively patrols on a continual basis to provide overall asset protection of Casino property and Guest/Team Member safety.
- Communicates effectively using a two-way radio to receive and provide information to other radio users, and coordinate action.
- Attends required meetings and trainings.
- Identifies potential safety hazards and reports them; mitigates and resolves safety hazards, or requests the appropriate individual/department for proper resolution.
- Ensures protected transportation of Casino monies, gaming assets, and the safety of Team Members and Guests.
- Interacts with difficult Guests and situations, and takes appropriate action.
- Interacts with Guests and Team Members in a positive and professional manner.
- Maintains a working knowledge of Resort departments, areas, and facilities, as well as special events and promotions in order to advise Guests, and assists fellow Team Members whenever possible.
- Checks identification of Guests who appear to be under the legal age to either gamble or consume alcoholic beverages, or who have active exclusions, and takes appropriate action.
- Oversees collection, testing, and processing duties in compliance with BOC Certified Professional Collector (CPC) guidelines and Drug / Alcohol Testing program policies and procedures.
- Performs other duties as assigned.
Mandatory Requirements
- Must possess a high school diploma, G.E.D., or equivalent.
- Military experience preferred.
- Must be a trained and Certified Professional Collector (CPC) within the introductory period.
- Ability to read and comprehend documents such as identification cards, safety rules, operation and maintenance instructions, procedure manuals, etc.
- Must be familiar with Public Safety Department Policies and Procedures, the Emergency Action Plan and have passed the training program within the introductory period.
- Ability to write and type reports, documents, and correspondence.
- Must be familiar with all applicable laws, rules, and regulations governing the Casino.
- Required to attend mandatory training such as Defensive Tactics, Title 31, CPC, A.R.E., etc.
- Must be able to read electronic display panels on devices such as radios, cellular telephones, alarm systems, public address systems, etc.
- Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, oral, or diagram form in a professional manner.
- Must be able to keep up with a fast-paced atmosphere and work under pressure.
- Must be at least 21 years of age.
- May be required to possess and maintain a valid California driver's license and a Black Oak Casino drivers permit.
- Must be able to communicate using a portable 2-way radio and/or cell phone.
- Must possess working knowledge of computer programs and applications.
- Must be able to pass a mandatory drug test.
- Must be able to obtain a valid gaming license.
- Must provide evidence of employment eligibility in the U.S.
- Must possess excellent communication and writing skills.
- Must be able to communicate in English.
Physical Demands
- Required to lift and push/pull up to 50 lbs and occasionally more with assistance.
- Must have visual acuity of 20/20 with corrective lenses.
- Must be physically able to perform all job requirements.
- Required to work around moving machinery with possible exposure to vibration, dust, gas, steam or chemicals.
- Required to wear protective equipment such as mask, earplugs, gloves, eyewear, weather gear, etc.
- Must be able to stand and walk up to 100% of job time.
Work Environment
- Must be able to work in a non-smoke free environment.
- Must be able to work in a noisy environment.
- Must be able to work outside in all weather conditions.
- Potential exposure to infectious disease.
- Must be able to work all shifts, weekends, holidays, and special events.
- Potential exposure to hostile situations.
- Required to walk on uneven ground.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other, Information Technology, and Management
- Industries: Gambling Facilities and Casinos
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