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Sales & client growth specialist

Melbourne
99aupairs
Posted: 27 November
Offer description

WE'RE HIRING: SALES & CLIENT GROWTH SPECIALIST

Help us change lives through trusted care


For Australia's #1 Aupair & Support Worker Agency – 99aupairs

Are you a driven, heart‑led sales professional who thrives in a high‑performance, purpose‑driven environment? Do you love building relationships, smashing targets, and creating meaningful impact?

At 99aupairs, we're helping Aussie families live life with less stress, more support, and more time for what matters most. We've already helped over 1,000 families and saved more than 2 million hours. Our goal? Empower 10,000 families by 2030. And we want you on that journey with us.


ROLE DETAILS

Reports to: CEO

Hours: Full‑time, flexible core hours

Salary: Base + Uncapped Commission (Realistic 6‑Figure OTE)


WHY THIS ROLE MATTERS

You'll be the first point of contact for families looking for in‑home support. Through warm leads, high‑trust consults, and our proven matching process, you'll guide clients to the care that transforms their lives. This role blends commercial acumen with human empathy — every sale changes a family's future.


YOUR MISSION

Convert warm inbound leads into loyal paying clients

Conduct Zoom consults that are insightful, supportive, and results‑driven

Manage leads via Zoho CRM and maintain a strong sales pipeline

Cross‑sell and upsell services aligned to family goals

Hit key sales metrics: conversion rates, client retention, upsell %, and referrals

Partner with marketing to refine lead quality and campaign effectiveness

Follow up post‑placement to collect reviews and uncover upgrade opportunities

Represent 99aupairs in events, webinars, and online communities

Contribute to script improvements and feedback loops


WHO YOU ARE

2+ years' experience in sales, business development, or client advisory roles

Proven closer who balances empathy with results

Skilled at building rapport, handling objections, and leading with value

Resilient, emotionally intelligent, outcome‑focused

Bonus: Experience in care placement, NDIS, coaching, recruitment, or high‑ticket service sales

If you're a parent with a corporate background, even better — you get our mission


WHY 99AUPAIRS?

Purpose: Every sale supports families to thrive

Culture: High‑performance meets heart‑led values (RISE: Relentlessness, Innovation, Simplicity, Excellence, Speed)

Flexibility: Remote‑first, family‑friendly hours

Growth: Be mentored by our CEO, upskill continuously, and grow with us

Recognition: We celebrate wins, spotlight excellence, and reward results

Impact: Join a national award‑winning team on a mission to help 10,000 families by 2030


HOW TO APPLY

We like to keep it personal, so here's how to stand out:

Record a 1–2 minute video introducing yourself, your top 3 values, and a quick sales win you're proud of. (Send it as a YouTube/Vimeo link or email the video directly.)

Attach your resume.

Include a short cover letter (or bullet summary) sharing your best results and why you're a great fit for our mission.

Email everything to: *******@99aupairs.com

Deadline: Wednesday, 13 December 2025

P.S. Attention to detail matters here. Mention the word "pink" somewhere in your cover letter so we know you read this properly.

Be part of something bigger. Where your performance drives purpose, and every family you support gets to breathe easier because of you.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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