About Steamatic:
At Steamatic Central West we are more than just a restoration company. We are a fast-growing, family-owned business built on trust, teamwork, and helping people in times of need. Based in Orange, we proudly service the entire Central West NSW, delivering peace of mind when fire, flood, or mould strikes.
As part of the Steamatic network, Australia's industry leader in restoration, we combine the strength of a national brand with the care and culture of a local family business. Our team is passionate, close-knit, and committed to supporting each other while making a real difference in the community.
We are now looking for an enthusiastic Part-Time Operations Administrator to join our team. If you're someone who thrives on organisation, brings a positive attitude, and enjoys delivering outstanding customer service, this is your opportunity to grow with a company that values both professionalism and people.
What we offer:
* Flexible Hours – (Wednesday to Friday or shorter hours over more days) Work around family, study, or other commitments
* A fun, supportive and energetic team culture
* Opportunity to grow with a respected local business
What we're looking for:
* Reliable, organised, and proactive attitude
* Strong communication skills
* Ability to work independently and as part of a team
* Previous administrative experience essential – we'll provide the industry training
Perfect for: Anyone seeking a healthy work-life balance while being part of a positive, energetic team.
Primary Accountabilities:
* Generating and populating Assessment & Completion Reports following job attendance
* Submitting reports, invoices and relevant documents to Insurance Companies and Builders
* Generate time, materials and labour in preparation for invoicing following job completion
* Work to deadlines to ensure Key Performance Indicators are met (KPI's)
* Answering phones and responding to email enquiries.
* Assist with general Admin duties where required, including data entry, database and file management.
* Provide administration support to customers, crew and all other relevant stakeholders.
* Liaise with customers including Insurance Companies, and Builders for authorities, and key information on all allocations
* Communicate relevant information between Insurance Companies/Builders, Office Staff and attending Technicians
* Generate, review and format detailed contents inventory reports
* Other relevant tasks and duties as required.
If this position sounds like you, don't delay and apply now.