Job Title: Service Continuity and Disaster Recovery Specialist
At our organization, we are committed to securing the energy future of Australia. Our purpose is to deliver essential services to communities and customers across the country. We achieve this by working closely with our partners and stakeholders.
We have an exciting opportunity for a Service Continuity Manager / DR Specialist to join our team on a full-time, permanent basis in Melbourne, Sydney, Perth, or Brisbane.
The successful candidate will lead the development, implementation, testing, and maintenance of our service continuity and disaster recovery strategies. This will ensure that critical services and systems can be recovered quickly during incidents or outages.
Key Responsibilities:
* Develop and implement Service Continuity Management (SCM) standards, aligning with business needs and ITIL best practices.
* Collaborate with business units and technology stakeholders to identify critical services, recovery objectives (RTO/RPO), and risk tolerances for effective continuity planning.
* Support and govern application and system Business Impact Assessments (BIAs) and risk assessments, ensuring alignment with overarching Business Continuity Plans.
* Maintain service continuity plans, playbooks, and recovery procedures, integrating them with crisis management and enterprise risk frameworks.
* Owning the disaster recovery (DR) strategy and execution, including the maintenance of DR plans, aligning recovery with hybrid cloud and on-premise environments.
* Oversee enterprise incident and recovery runbooks, conducting regular reviews and updates to ensure readiness and alignment with the evolving technology and business landscape.
Requirements:
* Extensive experience in Service Continuity, Disaster Recovery, Business Continuity, or Crisis Management, including hands-on experience with failovers, backups, and recovery testing.
* Proven track record in managing or supporting major incidents, enterprise incidents, and crisis events, ensuring a swift and coordinated recovery.
* Strong knowledge of risk management frameworks and the ability to identify, assess, and mitigate continuity and recovery risks.
* Technical understanding across LAN/WAN, voice, security, server, cloud, and desktop environments, with hands-on experience in DR and failover technologies.
* Experience in regulated industries (e.g., finance, healthcare, critical infrastructure), ensuring compliance with industry standards and internal policies.
* Demonstrated leadership, customer focus, and accountability, with a forward-thinking mindset to drive continuous improvement, collaboration, and operational resilience across teams.
About the Team:
We are committed to creating a diverse and inclusive culture, where everyone feels safe, valued, and trusted to do their best every day. Our Technology team is focused on enhancing our technology offering, providing innovative and progressive technology solutions.
This is an exciting time for our team, as we need people who are courageous, nimble, and ready to make an impact - change makers and risk takers. We offer a competitive remuneration package, employee benefits, flexible working arrangements, and wellbeing programs.
Benefits:
* Access to targeted career development programs.
* Competitive remuneration package.
* Employee benefits.
* Flexible working arrangements.
* Wellbeing programs.
Others:
We employ over 2700 people across Australia and are proud owners of a diverse $26 billion portfolio of gas, electricity, solar, and wind assets. These deliver essential services to communities and customers across Australia. We are committed to securing Australia's energy future by delivering infrastructure solutions for the energy transition and supporting the decarbonisation ambitions of our customers and communities.