About the Role:
McTaggart Grant Lawyers is seeking a confident, proactive and detail-oriented Business Trainee to join our team. This role is ideal for someone looking to build a career in legal administration while completing a Certificate III in Business. You will gain hands-on experience in a fast-paced, professional legal environment, supporting solicitors and providing exceptional client service.
Key Duties & Responsibilities:
Front Office & Client Service
* General Reception duties, including welcoming clients in a professional and friendly manner
* Answering and directing phone calls with confidence and professionalism
* Schedule appointments and assist staff to manage diaries and schedule events
* Maintain, clear professional and timely client communication
* Help coordinate and host client events
* Handle incoming/outgoing post
Legal Administrative Support
* Prepare basic legal documents (letters, forms, templates), with a high level of accuracy and attention to detail
* File and organise legal documents (physical and digital)
* Maintain matter files in the firm's practice management system
* Support solicitors with administrative tasks and proactively assist where needed
Records & Information Management
* Assist in opening new Matters and preparing onboarding materials promptly and accurately
* Maintain accurate and confidential records
* Apply confidentiality and privacy principles
* Update databases and document management systems
Business Operations Support
* Order office supplies and maintain resources to ensure smooth day-to-day operations
* Assist with internal reporting and data entry with strong attention to detail
* Support scheduling of client meetings and critical dates, monitor critical dates and deadlines
Workplace Compliance & Teamwork
* Follow workplace health & safety procedures
* Participate in team meetings and contribute positively to team culture
* Use inclusive and professional communication
* Apply organisational policies and procedures
Skills & Attributes:
* Strong communication and interpersonal skills
* High attention to detail and strong organisational skills
* A proactive, can-do attitude and willingness to take initiative
* Professional presentation and attitude
* Ability to maintain confidentiality
* Basic computer skills (Microsoft Office)
* Willingness to learn and develop
* Previous experience in a customer service role will be highly regarded
What We Offer:
* Certificate III qualification while you work
* Supportive team environment
* Hands-on legal industry experience
* Career development opportunities
How to Apply:
Please submit your resume and a brief cover letter outlining your interest in the role and why you would be a great fit for our team
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.