At Aegina Business Solutions, we work closely with leading organisations to deliver tailored technology and business solutions. For this opportunity, we’re partnering with an exciting client.The Business Analyst is a Salesforce focused role and will provide technical expertise to a diverse range of stakeholders, supporting the operation of critical applications and delivering responsive technical support.This is a hands-on delivery role requiring close collaboration with senior stakeholders and teams across the organisation to ensure thorough analysis and the timely development of evidence-based solutions.Key Responsibilities:Collaborate with key business stakeholders, third-party vendors, and project team members to understand business requirements and objectives.Define and document business processes and software requirements to support various business initiatives.Lead or participate in workshops, elicitation sessions, and workflow designs to ensure alignment with business goals.Liaise with other business units to ensure integration and alignment across systems.Responsibilities:Gather detailed business requirements for the development and enhancement of business systems.Contribute to the development roadmap for client services, supplier management, and marketing technologies.Identify stakeholders and create impacted stakeholder matrices to assess project impacts.Conduct interviews and workshops with stakeholders to fully understand and document technology, process, and training impacts.Conduct cross-functional analysis across people, processes, and systems using change management methodologies.Develop prototypes and mock-ups to illustrate system functionality.Analyse and develop process maps, facilitating workflow design and approvals with business stakeholders.Coordinate testing activities with business clients and assist in implementing changes.Collaborate with trainers to organise necessary training sessions.Qualifications:Proficiency in software development principles.Experienced with cloud-based CRM and Marketing Automation technologies, particularly Salesforce Service Cloud (must have) and Marketing Cloud.Strong written and verbal communication skills, both technical and non-technical.Excellent stakeholder engagement and relationship-building abilities.Exceptional analytical, problem-solving, and troubleshooting skills.Ability to inspire and collaborate effectively within a team.Highly organised with attention to detail, capable of self-management, and driven by motivation.If you feel that you possess the relevant skills and experience to succeed in this role, don't delay, please apply by sending your CV and a short cover letter.Please note that this is a 6 month contract with a possibility to extend for the right person.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeContractIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Aegina Business Solutions by 2xSign in to set job alerts for “Business Analyst” roles.Sydney, New South Wales, Australia 1 day agoBankstown, New South Wales, Australia A$700.00-A$800.00 1 week agoGreater Sydney Area A$100.00-A$105.00 3 weeks agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 19 hours agoSydney, New South Wales, Australia A$70,000.00-A$80,000.00 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$100.00-A$107.00 3 weeks agoMonetization Strategy and Operations Lead - AUNZSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 4 days agoMillers Point, New South Wales, Australia 21 hours agoBusiness Analyst - Product Operations, 12 months Fixed Term ContractWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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