About Currumbin Wildlife Sanctuary
Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is a nature-based tourist destination. The Sanctuary is a physical embodiment of everything it represents: to conserve and advance our natural heritage for future generations.
We are seeking a passionate and hands-on Full Time Dining Operations Manager to support our dedicated Dining Team and work across our busy outlets & event spaces. The roster for this role will work across Monday, Tuesday, Friday, Saturday & Sunday.
About the Role
Reporting to the Operations Manager, in this hands-on role, you will lead, coach and motivate your team to ensure we deliver professional, efficient and memorable guest service. As an experienced dining operations expert, you will lead by example to ensure the team deliver efficient and friendly daily F&B service with a focus on cleanliness, food safety, WH&S and service standards.
As our Dining Operations Manager, we will support you in driving the team in this fast-paced environment, assisting with core service duties such as food and coffee service & opening and closing of the Outlet/s. You will also work with the leadership team on managing rosters, inventory management and ordering, as well as supporting the team to drive revenue and profit.
This role is designed with career progression in mind. We are committed to providing support, training, and mentorship.
About You
To be successful in this role, you will be a friendly and welcoming self-motivated person who can genuinely lead a team; you will have a sense of fun, being able to supervise, motivate and inspire all team members to provide outstanding efficient, safe and memorable guest service. Other key skills and qualifications we are looking for include:
* Previous Dining Supervisory experience and knowledge of cash control, food service, food safety, general WHS requirements and complaint handling
* Experience with team training & writing SOPs to ensure best customer service is delivered
* Experience with Conference/ Event service including weddings will be highly regarded
* You will be an excellent problem solver, can demonstrate a flexible, cooperative attitude
* Be prepared to work in an outdoor environment, in all weathers, in a role that requires substantial walking in a workplace that contains animals including birds and reptiles
* Hold current Queensland RSA, Barista skills and Food Safety Certificate
* Flexible and availability to work across weekends
What We Offer
We are committed to ensuring our Team Members are protected, taken care of and celebrated. We offer:
* Free On-Site Parking
* Tertiary Education Partners for access to recognised Qualifications
* Flexible Working Arrangements and Study Leave
* Team Member Card offering unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites and generous retail & food & beverage discounts.
* Access to 470+ fitness facilities through Fitness Passport for you and your family
* Currumbin Wildlife Sanctuary Family & Friends Passes