Department Supervisor
We are seeking a motivated and skilled Department Supervisor to join our team. As a key member of our management team, you will be responsible for leading your department in providing exceptional customer service to every customer.
Your primary responsibility will be to maintain the merchandising & visual standards and sales results within your department. You will coach and develop your team to deliver great in-store experiences.
* Model exceptional customer service, every customer, every time
* Support and guide team to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Support management team to improve financial performance within your department
* Work with back of house team to ensure product availability
* Uphold company standards and deliver store visual excellence
Requirements
* 2-3 years experience within retail or similar industry
* Passionate about creating an amazing service experience and culture for our customers
* Proven track record in driving and exceeding set KPIs and communicate well with all stakeholders
* Excellent time management skills to ensure daily priorities are executed in a timely manner
What's in it for you?
* Work with some of the best products and biggest sports fashion brands in the market
* Referral bonus scheme
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
* Treat yourself with attractive staff discounts
* Access to Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees