Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Associate Job Description & Summary 12 Month Contract Perth - Full Time - Onsite - Associate Deliver service to the diversified business operations of PwC and to our Clients Work collaboratively across the various Enabling Functions Teams that provide support to our front of house operations About the Role Our Workplaces team is expanding and we’re looking for a Welcome Crew to join our vast community of solvers. The Workplaces team brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to PwC’s Client floors. The team is responsible for managing reception and welcome crew services at PwC offices/sites and providing client meeting room support. You’ll help solve complex problems by using your skills in: Customer Service Booking Management Operational Coordination Attention to Detail Effective Communication In our Workplaces team, your impact will be seen by: Providing customer service and support through phone, walk-ins, and email, assisting partners, staff, and clients with inquiries and bookings Coordinating and communicating with internal and external stakeholders to maintain smooth operations and exceptional experiences Collaborating with PwC hosts and bookers to enhance client experience, ensuring professional service and support during meetings, including administrative tasks Maintaining system data integrity, report maintenance issues, and undertake necessary reporting, while understanding office operations to refer queries appropriately Identifying areas for improvement and engage in change initiatives, ensuring proper presentation of facilities at all times and handling ad hoc duties related to room refurbishment and catering About PwC At PwC, we are a human-led, tech-powered community of solvers. We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits. Together, we strive to make a positive impact and drive meaningful change. That’s where our people come in. Whether you’re just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact. Here, you’ll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth. Your benefits Health and lifestyle perks like a wellness credit and discounted memberships World-class development opportunities to accelerate your career Strong mentors, meaningful work and plenty of networking opportunities Our commitment to diversity and inclusion We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive. PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. Pat Castro is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. No Agencies Please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Business Administration, Business Analysis, Business Information System, Business Process Improvement, Business Process Management (BPM), Clerical Support, Client Interaction, Client Management, Client Onboarding, Communication, Communications Management, Confidential Information Handling, CRM Software, Customer Relationship Management, Data Analysis and Interpretation, Data Entry, Data Interpretation, Data Processing, Document Management, Emotional Regulation, Empathy { 21 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date