Bankstown Sports Club, 8 Greenfield Parade, Bankstown, New South Wales, Australia
Posted Wednesday 7 January 2026 at 2:00 pm
Are you passionate about technology and love problem solving? Join Bankstown Sports Club on a Full Time basis as an IT Support Technician and become part of a dynamic team that keeps our tech running smoothly across our seven venues.
About the Role
As an IT Support Technician, you'll provide Level 2–3 technical support and play a key role in maintaining the performance and reliability of our systems. You'll work closely with our Infrastructure Engineer and Cyber Security Manager, while mentoring Level 1–2 support officers to help them grow.
This is a hands‑on role where no two days are the same – from troubleshooting hardware and software issues to contributing to infrastructure projects and driving continuous improvement.
What You'll Do
* Deliver Level 2–3 technical support for hardware, software, and network issues.
* Handle escalations and liaise with vendors for complex problems.
* Maintain servers, networks, and cloud environments.
* Deploy and manage enterprise applications and corporate devices.
* Apply security policies and assist with firewalls, VPNs, and compliance.
* Contribute to infrastructure projects and system upgrades.
* Mentor junior technicians and share your knowledge.
What We're Looking For
* Strong understanding of IT support and systems.
* Experience with Windows 10, Microsoft 365, Active Directory, and Networking.
* Bonus points for experience with SharePoint, Firewalls, and POS systems.
* Excellent communication skills – able to explain tech to non-tech users.
* High attention to detail and a proactive approach.
* Full Time Working Rights in Australia.
* Willingness to obtain a NSW RSA and RCG competency.
Why Join Us?
* Join a supportive and collaborative team in a leading hospitality and entertainment group.
* Free, secure parking.
* Daily Meal Allowance to be used in our restaurants and venues on delicious food and beverages.
* Additional Wellbeing Leave each year on top of all other accruals.
* Ongoing in‑person, on‑the‑job, and online opportunities to stretch yourself and continue your growth.
* Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly.
Ready to take your IT career to the next level?
Apply now and help us deliver exceptional experiences through technology
Bankstown Sports Club, 8 Greenfield Parade, Bankstown, New South Wales, Australia
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