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A03 business support officer

Rockhampton
Hays
Posted: 15 January
Offer description

* $51.12 per hour plus super and penalties
* Contracted Position Through Hays
* Rockhampton, QLD - Based

Your new company
A government department is seeking an experienced and motivated Administration Officer to support a busy operational team. This role offers an excellent opportunity to contribute to essential services delivered across the region while working within a positive, fast‑paced environment.

Your new role

As the Administration Officer, you will provide high‑level administrative support across a wide range of business functions. You will work both independently and collaboratively, often managing competing deadlines and supporting stakeholders to ensure smooth day‑to‑day operations.

Key responsibilities include:

* Delivering high‑quality customer service to internal and external stakeholders
* Coordinating travel arrangements including flights, accommodation, car hire, ferries and charters
* Managing incoming and outgoing correspondence, emails, and phone enquiries
* Working to KPIs and meeting strict timeframes within a dynamic environment
* Liaising with suppliers, industry partners and stakeholders to support service delivery
* Preparing accurate documents, reports and system updates using Microsoft Office and internal databases
* Maintaining procedures, registers and operational documentation
* Providing general administrative support and handling enquiries on behalf of senior staff
* Contributing to continuous improvement and a strong team culture

What you'll need to succeed

You will bring:

* Strong customer service skills with a professional and proactive approach
* Proven experience in a busy administrative or coordination role
* High-level proficiency across the Microsoft Office Suite
* Excellent communication, organisation and prioritisation skills
* Strong attention to detail and accuracy
* Ability to build positive relationships and work effectively in a team
* A willingness to support recurring tasks while also taking initiative

What you'll get in return

* Competitive hourly rate
* Supportive work environment
* Opportunity to contribute to meaningful public services
* A role that values initiative, accuracy and stakeholder engagement

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rebecca Homewood on or email

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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