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Customer service representative

Recruit Shop
Customer Services agent
Posted: 1 August
Offer description

EARN $70,000 per annum Super Annual Performance Bonus Join a Respected National Leader in Transport Based in Balwyn Professional Growth Opportunities | Modern, Dynamic Workplace What's In It For You? Established Team Culture – Join a stable, long-standing team that values collaboration and professional excellence Professional Growth – Ongoing structured training and development to support your career progression Dynamic Workplace – Diverse and fast-paced responsibilities to keep your workday engaging Prime Location – Enjoy working in Balwyn, with nearby cafés, shops, and free onsite parking Attractive Package – Earn $70,000 per annum Super Annual Performance Bonus Weekly Perks – Regular Friday lunches and a vibrant, social office environment Modern Office – Operate in a newly renovated, well-equipped workspace About The Company Our client is a nationally recognised provider of transport and freight services, celebrated for delivering reliable logistics solutions across Australia. With a strong operational foundation and commitment to service excellence, their Balwyn office is a dynamic hub where collaboration, consistency, and professional development take centre stage. Long-standing team members thrive in a supportive environment designed for growth and success. About The Opportunity This full-time, in-office position presents a unique opportunity for a driven and client-focused transport professional to contribute to a thriving organisation. As a key liaison between clients, partners, and internal teams, you will deliver high-quality service and operational coordination across multiple platforms. Reporting directly to the Operations Manager, your responsibilities will include: Responding to enquiries from customers and logistics partners via phone and email Coordinating communications between internal teams and external stakeholders Resolving delivery issues with speed and a proactive, solution-focused approach Maintaining and updating delivery records using Excel and Google Sheets Preparing accurate freight quotes and pricing documentation Overseeing delivery tracking and status follow-ups About You The ideal candidate will bring: Previous experience in the transport industry (preferred but not essential) Strong computer skills, particularly with Excel and Google Sheets A team-oriented mindset with a commitment to client satisfaction The ability to thrive in a fast-paced, multifaceted environment Exceptional communication skills, both written and verbal Confidence working with numbers and freight costings Apply today and don't miss your chance to accelerate your transport career with a company that values your growth, contribution, and future.

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