Manager Library Quality & Planning
Position located at UNSW – Kensington, NSW (Hybrid Flexible Working).
Employment Type:
Full Time (35-hour week)
Duration:
Continuing Role
Remuneration:
$118,883 – $133,948 (plus 17% superannuation and leave loading)
Location:
Kensington NSW (Hybrid Flexible Working)
About UNSW
UNSW is one of the world's top 20 universities and a member of Australia's prestigious Group of Eight. We are driven to be thoughtful, practical, and purposeful in all we do, supporting a diverse and talented community to achieve extraordinary outcomes.
Why Your Role Matters
The Manager, Library Quality and Planning supports library leaders to achieve the Library's goals in quality management, planning, and staff development. This role contributes significantly to both strategic and operational initiatives across the Library, fostering an engaged, positive, and forward-looking environment that supports all Library services.
Responsibilities
Support engagement and change management activities, including the development of communication plans, consultation materials, and implementation resources.
Use design, data, and insights to inform evidence-based practices and drive continuous improvement.
Contribute to business planning and service development aligned with the strategic goals of the University Library.
Able to identify capability needs across the university and organise staff engagement activities.
Who You Are
You are an experienced professional with a strong background in identifying capability needs within a university or cultural environment. You are confident in working with staff at all levels, using frameworks and approaches for whole-library, team-based, and individual learning.
Do You Have the Following Attributes?
Proven ability to work collaboratively with leaders across an organisation in staff development, quality management, planning, or staff capability initiatives within higher education.
Advanced skills in service management and performance measurement, with a track record of user engagement, insightful analysis, and impactful communication of results.
A strong understanding of the opportunities and challenges facing academic libraries in **** and beyond, and how quality and planning processes support UNSW Library's strategic objectives.
You Will Bring
Proven ability to deliver staff development, quality management, and planning initiatives within higher education or an equivalent context.
Advanced skills in data analysis, visualisation, and dashboard creation for service management and performance metrics.
A clear understanding of the challenges and opportunities facing academic libraries in **** and beyond, and how quality and planning processes contribute to achieving the Library's goals.
Benefits And Culture
Flexible working arrangements.
Additional 3 days of leave over the Christmas period.
Access to lifelong learning and career development.
Progressive HR practices.
How To Apply
Please submit your CV and a Cover Letter (maximum two pages) addressing the three characteristics in the *Who You Are* section above.
Applications close:
18 Jan **** – Before 11:55 pm.
Get In Touch
Shaun O'Dwyer – Associate Director, Spaces & Corporate
Equality, Diversity and Inclusion
UNSW is committed to equity, diversity and inclusion. Applications are encouraged from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
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