Why us?Sales ManagerWork where you belong!Are you creative? Service oriented? Love Music? Then The Elizabeth Hotel & Emporium, part of Sage Hospitality, is the place for you! Join a team of music-enthused and hospitality-oriented professionals striving to make the ordinary extraordinary by creating memorable experiences for our guests and our team members by creating places that people go to and not through.Come and be part of a team that truly cares about what we do, how we do it, and the people that make us great (You!). And let your work echo.What you can expect at Sage:Opportunities for growth and development. Whether it’s here at the Elizabeth or Emporium or at one of our 60+ amazing properties throughout the US there is a career path for you!Flexible work scheduled that help you balance your work and personal life.The opportunity to make a difference in the Fort Collins community. At Sage, we believe in engaging in our communities through giving back and volunteering.About us:The Elizabeth Hotel, located in Old Town Fort Collins features a fine collection of curated art from local students and professors. Music carries through the building with accents in interior design, programming, amenities, and experiences to reflect the scene in the city.In the mood for live music? Visit the Magic Rat! Want spectacular views? Enjoy a crafted cocktail in Sunset Lounge! Craving a distinctively delectable experience? Try the Emporium: An American Brasserie, the cornerstone of The Elizabeth Hotel, serving hotel guests and the public and includes a full retail wine store! Need a pick me up? Grab a crafted coffee from Bowerbird, our in house coffeeshop! Whatever your mood, we have you covered.Job OverviewMeets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.ResponsibilitiesDirect Sales:Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenuegrowth.Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.New Account Development:Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.Continually targets and prospects for new business through telemarketing, individual creativity and innovation.Yield Management:Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.Account Service and Management:Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.Develops strong customer relationships through frequent communication and the use of professional, courteous andethical interpersonal interaction.Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.Product Knowledge:Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.Time Management:Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. Displays a neat, clean, and business-like appearance at all times.QualificationsEducation/Formal TrainingMinimum of high school diploma or equivalent.ExperienceSix months minimum in sales, customer service related position or hotel experience preferred.Knowledge/SkillsRequires knowledge of general sales techniques.Requires yield management experience.Requires highly developed customer service skills.Requires ability to hear, speak, read and write English fluently.Requires 12th grade level mathematics, spelling and reading skills.Requires effective business writing skills.Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.Understand and follow verbal/written instructions.Work on more than one task at a time.Develop strong internal and customer relationships.Set and manage priorities and plan activities in advance.Solve problems and make sound business decisions.Respond to coaching, feedback and training. Strong and effective sales skills.Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bending/kneeling - repeated bending and kneeling required while filingMobility - must be able to reach all areas of hotel to assist clients.Occasional standing.Occasional carrying and lifting of files and office items up to 25 lbs.EnvironmentGeneral office and hotel environmentPosting will expire on 6/30/2025 or once filled.BenefitsWhat's in it for you (the benefits)!Eligible to participate in Sage Sales plan.Medical, dental, & vision insuranceHealth savings and flexible spending accountsBasic Life and AD&D insuranceCompany-paid short-term disabilityUnlimited paid time offEmployee assistance programTuition ReimbursementGreat discounts on Hotels, Restaurants, and much more.Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referralSalaryUSD $56,485.00 - USD $70,000.00 /Yr.
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