Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop scale and operate our Azure Red Hat OpenShift managed cloud services. OpenShift is Red Hats enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service making our monitoring system more sustainable and eliminating work through automation.
On the SRE team you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services while using your skills in coding operations and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat your individual contributions have more visibility than most large companies and visibility means career opportunities and growth.
What You Will Do
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers capabilities through knowledge sharing mentoring and collaboration
Participate in a regular on-call schedule including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software support your peers plan and self-improve
Explore and experiment with emerging AI technologies relevant to software development proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling
What You Will Bring
Bachelors degree in Computer Science Engineering or related field; equivalent practical experience will also be considered.
Strong experience (5 years) in at least one programming language (Golang C C Python Java) and software life cycles
Hands-on experience with public cloud platforms (AWS GCP Azure). Preferably Azure
Direct experience with Kubernetes or OpenShift is a major plus. We like to see a demonstrated ability to debug optimize code and automate routine tasks 4 years is desired.
Experience with Docker based containers
Strong collaboration and problem-solving skills in distributed team-based environments.
Experience troubleshooting as-a-service offerings (SaaS / PaaS) and working with complex distributed systems .
Working knowledge of Linux / Unix operating systems .
Proven ability to automate repetitive tasks and debug performance issues.
Have the ability to collaboratively troubleshoot and solve problems in a remote and distributed team setting.
As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS PaaS etc.) and some experience working with complex distributed systems.
Following are considered a plus :
Strong experience managing Linux servers running Red Hat Enterprise Linux (RHEL) CentOS or Fedora hosted at a cloud provider such as Microsoft Azure Amazon Web Services (AWS) or Google Compute Engine (GCE)
Strong experience with enterprise systems monitoring; knowledge of Prometheus is a plus
Experience with enterprise configuration management software like Ansible by Red Hat Puppet or Chef
Strong experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP / IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
Dont quite match above but have strong developer skills Wed still love to hear from you.
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About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
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Required Experience: Senior IC
Key Skills
Kubernetes
FMEA
Continuous Improvement
Elasticsearch
Go
Root cause Analysis
Maximo
CMMS
Maintenance
Mechanical Engineering
Manufacturing
Troubleshooting
Employment Type: Full-Time
Experience: years
Vacancy: 1
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