Delivering high-quality support across licensing, compliance, and client services.
Your new company
A government department is seeking a skilled Administration Officer to provide high-level support across licensing and regulatory operations. This short-term opportunity is ideal for someone who thrives in a fast-paced environment and enjoys delivering excellent service to both internal and external stakeholders.
Your new role
You'll be responsible for a range of administrative tasks that ensure smooth processing of applications, accurate data management, and responsive customer service. Key duties include:
* Processing applications for leases and licences in line with legislative requirements
* Managing incoming payments and issuing receipts
* Providing professional support to clients via phone and in person
* Validating and entering data to support quota monitoring and compliance
* Preparing reports and maintaining accurate records
* Handling renewals and distributing tags for recreational licences
* Assisting with walk-in enquiries, mail handling, and banking tasks
* Supporting other team members to ensure consistent service delivery
* Applying relevant policies and procedures under applicable legislation
What you'll need to succeed
To be successful, you'll need:
* Proven experience in administration, ideally within a government or regulatory setting
* Strong attention to detail and confidence working with data systems
* Excellent communication skills and a customer-focused approach
* Ability to interpret and apply legislation and policy guidelines
* Proficiency in Microsoft Office and database platforms
* A collaborative mindset and willingness to support team goals
What you'll get in return
* A 3-month contract with a respected government agency
* Competitive hourly rate
* A chance to contribute to meaningful public service work
* A supportive and professional team environment
What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to yvonne.scott@hays.com.au or call Yvonne Scott on 08 72214146.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.