Telesales consultant

A career at ACM is more than just a job. It's a career that grows with your lifestyle.

As Australia's leading regional media organisation, we offer meaningful careers across metro and regional communities. From journalism and digital innovation to commercial strategy, our people are passionate about work that keeps communities strong, informed, and connected.

About Us

With over 180 years of history, ACM's network includes iconic mastheads like The Canberra Times, Newcastle Herald, and Bendigo Advertiser. We operate across digital platforms, newspapers, magazines and events. Our people are united by purpose and driven by impact, delivering trusted local journalism and storytelling that matters to the communities we serve.

About the Role

Based at the front counter of the Launceston Examiner, you will be working closely with our Inside Sales team to handle front-counter customer service, accept inbound inquiries, and conduct outbound sales calls to new and lapsed clients. This is a hands‐on, office-based role where no two days are the same, providing an onboarding program to give you the tools to succeed across our extensive print and digital portfolios. It offers both independence and collaboration, with space to grow your sales skills and career within a supportive local team.

What You'll Bring

• Sales & Service Drive: A results‐driven attitude with a genuine passion for outbound telephone sales, cold calling, and front‐counter customer service.
• Communication & Spelling Accuracy: Excellent verbal communication skills alongside a high level of spelling and grammatical accuracy, which is vital for booking and preparing client advertisements.
• Organisational Skills: Highly organised with a proven ability to follow an effective sales process and juggle multiple priorities simultaneously.
• Tech Literacy: Strong computer literacy and confidence using digital platforms and Google Suite.

Why You'll Love Working Here

Because at ACM, your career should grow with your lifestyle — not against it. We offer:

• 18 weeks paid parental leave (after 12 months of service)
• Study support for work‐related courses and qualifications
• Exclusive employee benefits via Flare and Commbank, including novated lease and exclusive offers through workplace banking
• Discounted health insurance through NIB and free, confidential EAP, available to you and your immediate family.
• Paid volunteer leave (up to 3 days per year) to support causes you care about

Corporate partnerships that support your wellbeing, including:

• Fitness Passport membership to access a variety of gyms and pools across Australia
• Fertility support through City Fertility – up to 55% off out‐of‐pocket costs for you and your family

Ready to Grow with Us?

Click Apply and start your next chapter with ACM.

ACM embraces all aspects of diversity and inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Candidates from all backgrounds will receive equal consideration for the opportunity they apply for.

Disability Accommodation

For individuals who need assistance at any point in the application and interview process please contact the ACM Jobs team via email – jobs@austcommunitymedia.com.au

Posted - 02 June 2026
Closing - 01 July 2026