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Customer engineer ups

Brisbane
Vertiv
Posted: 5 June
Offer description

Join Vertiv & excel your career with us! A Global, Leader in designing, manufacturing & servicing Mission Critical Infrastructure Technologies for IT Networks from the Cloud to the Edge!

You will carry out service of equipment, after hours service, commissioning & service contracts directed by the Service Operations Manager & Power Service Supervisor.

Who we are:

Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress.

Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

* Inspiring & Caring Leaders in the industry
* Recharge Your Potential
* Meaningful & Fulfilling Work
* Collaborative Culture
* Global Career Opportunities

Perks & Benefits!

* Base + Super + Bonus + Fully Maintained Country Equipped 4WD Vehicle
* Insurance & Leave & Travel Benefits
* Work from home & visit customers – Own your week!
* Regional travel required occasionally across North & West QLD.

Key Responsibilities

* Working within the Brisbane team, you will carry out service of equipment, after hours service, commissioning & service contracts for Vertiv customers across QLD
* Ensure service reports are completed & submitted efficiently.
* Time Sheets to be filled out correctly (i.e., accurate record of hours worked, & call out & response times) submitted to Senior Management.
* Field Service Reports to be completed for service calls ensuring the reports are signed by the customer.
* All items used on a job, whether Vertiv spares or consumables must be detailed on the Reports.
* Carry out commissioning, service contract maintenance & after-hours service commitments.
* Maintain relationships between the Company & customers.
* Keep up to date with provided training courses by Vertiv as technology progresses.
* Manage parts & stock for breakdown and spares for customer installation.
* Identify Sales & Service opportunities for the Vertiv, & report to Management.

Requirements:

* Electrical license for QLD Australia essential
* Proven track record within the power industry as a service technician essential
* Technical knowledge in data centres, telecom, commercial & industrial or similar industries highly regarded.
* The ability to own your own work schedule, work from home & visit customers on site.
* Proficiency in Microsoft Office & Sufficient Computer Literacy
* Excellent communication, inter-personal & problem-solving skills.

For further details, please contact stella at

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