About the Role
This role is pivotal in ensuring the efficient administration and compliance for the operations of our retirement living client. You will provide high-level support to the Operations Manager and collaborate with village teams, contractors, and service providers to maintain seamless processes across the portfolio. This is a varied position offering scope for growth and involvement in strategic initiatives.
Duties
* Assist the Operations Manager and General Manager with day-to-day operational tasks.
* Maintain and update confidential records, registers, and compliance documentation.
* Prepare reports, minutes, and presentations for management and committee meetings.
* Coordinate settlement tracking and liaise between sales teams and conveyancers.
* Manage incident, insurance, complaints, and contractor registers.
* Support HR processes including onboarding, training schedules, and staff compliance.
* Participate in marketing activities and event coordination.
* Drive continuous improvement of systems, templates, and procedures.
Skills and Experience
* Strong administrative background with excellent organisational skills.
* Proficiency in Microsoft Office and familiarity with accounting software (Xero preferred).
* Exceptional attention to detail and ability to manage competing priorities.
* Professional communication skills with discretion and tact.
* Desirable: Understanding of Retirement Villages Act (SA & VIC).
* Ability to build positive relationships and work collaboratively across teams.
How to Apply
Please contact James Amos on or hit APPLY NOW.
All applications to Gough Recruitment stay confidential and will not be discussed without your consent. Please note that only shortlisted candidates will be contacted. Only Australian permanent residents need apply.
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