Job Title: Chief Transformation Officer
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* Lead the transformation of public transport services in Tasmania
* Champion a culture of excellence and innovation
* Drive financial sustainability, operational efficiency, and customer satisfaction
Metro plays a vital role in the everyday lives of Tasmanians, connecting communities through essential public bus services. As Tasmania's largest owned passenger transport provider, we are entering a period of strategic transformation - focused on service reliability, financial sustainability, and long-term regional impact.
Working closely with a highly engaged Board and stakeholders, you will lead the integration of new technology platforms, champion a high-performance culture, and deliver organisational reform. Key priorities include improving service reliability, driving operational efficiency, realising the benefits of new technology platforms, and ensuring long-term financial sustainability.
The Board is seeking an experienced and future-focused leader to drive this next chapter. You will play a central role in modernising operations, lifting customer outcomes, building trust with key stakeholders, and strengthening workforce capability in a complex and highly accountable public environment.
A stakeholder-savvy executive who can work effectively with a Board and senior team, you bring a strong track record of hands-on leadership in complex service delivery organisations-ideally in transport, infrastructure or essential services. You will demonstrate operational leadership, effective at influencing to drive outcomes and resilient in leading through change.
This is a career-defining opportunity to shape the future of public transport in Tasmania and deliver lasting positive impact across the state.