 
        
        Join this reputable manufacturer and distribution company and be part of their excellent customer service team
**Your new company**
This leading precious metal manufacturer and distributor is looking for a Customer Service Officer to join their team to deliver exceptional, efficient, and professional levels of customer service within their precious metals department.
**Your new role** 
- Processing orders, invoicing, and packaging products 
- Assessing the quality of products 
- Assisting customers with their unique requirements 
- Build rapport and positive relationships with customers 
- Facilitating and managing stocktake 
- Organising dispatch and delivery to customers 
- Provide an excellent customer experience
**What you'll need to succeed** 
- A passion for customer service 
- Ability to work autonomously 
- Willingness to learn 
- Experience in using multiple IT systems 
- Demonstrated understanding of invoicing/order processing 
- Have great organisation and time management skills 
- Great communication skills both verbally and written 
- Previous jewellery or precious metals experience would be advantageous
**What you'll get in return**
This permanent opportunity offers an immediate start, a competitive salary + 11% super. You will part of a team who provide consistent customer service and will receive on the job training
**What you need to do now**
If this job isn't quite right for you, but you are looking for a current position, please contact us for a confidential discussion on your career.
2845674
📌 Customer Service Officer
🏢 Hays
📍 Adelaide